Web Survey Bibliography
Relevance & Research Question: Online panels had once revolutionized the research industry. Particularly with the rise of social media, however, they have been increasingly criticized. Declining response rates and the so called ‘panel effect’ have resulted in a general mistrust in the quality and overall business of online panels. In our presentation we aim to scrutinize new forms of recruitment and evaluate their strengths and weaknesses for future market research projects.
Methods & Data: The presentation gives an overview of various recruitment strategies discussed in marketing, market research and innovation-related literature. It then introduces an online survey from the sporting goods industry. In the preparation of this study, the executing company consciously decided to explore new ways of recruitment. Rather than relying on traditional panel recruitment a multitude of channels (e.g. social media, existing customers) was used to invite participants.
Results: In total, 950 individuals participated in the survey. Their high involvement is indicated e.g. by an average of over 30 minutes they spent with the survey. While all channels helped to recruit participants, some proved to be more efficient than others. Different channels also attracted individuals with different participation motives and patterns. For instance, while for individuals invited via social media the possibility to engage in an appealing research task is the main driver, participants with a professional background rather strive for better products. In addition, different user groups score higher on personal characteristics such as creativity or opinion leadership than others.
Added Value: While recruitment via ‘new’ channels is often tied to significant efforts, its main advantage is that the company can get in touch with highly involved and creative individuals. Participants are no longer anonymous but can be repeatedly invited to research project. In the long run, a company can establish a user community – a valuable asset as it becomes more and more difficult to attract participants. The higher engagement of participants also has implications for the projects themselves. New trends such as ‘Gamification’ which make market research more interactive and playful, aim to offer participants the appealing experience they strive for.
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Web survey bibliography - Germany (361)
- Metadata on the demographics of online research: Results from a full-range study of available online...; 2013; Burger, C., Stieger, S.
- How the screen-out influence the dropout of a commercial panel; 2013; Bartoli, B.
- Beyond methodology - some ethical implications of "doing research online"; 2013; Heise, N.
- Innovation in Data Collection: the Responsive Design Approach; 2013; Bianchi, A., Biffignandi, S.
- Break-off and attrition in the GIP amongst technologically experienced and inexperienced participants...; 2013; Blom, A. G., Bossert, D., Clark, V., Funke, F., Gebhard, F., Holthausen, A., Krieger, U., Wachenfeld...
- Nonresponse and Nonresponse Bias in a Probability-Based Internet Panel; 2013; Blom, A. G., Bossert, D., Funke, F., Gebhard, F., Holthausen, A., Krieger, U.
- Rewards - Money for Nothing?; 2013; Cape, P. J., Martin, P.
- Effects of incentive reduction after a series of higher incentive waves in a probability-based online...; 2013; Struminskaya, B., Kaczmirek, L., Schaurer, I., Bandilla, W.
- Timing of Nonparticipation in an Online Panel: The effect of incentive strategies; 2013; Douhou, S., Scherpenzeel, A.
- How Do Lotteries and Study Results Influence Response Behavior in Online Panels?; 2013; Goeritz, A., Luthe, S. C.
- Sample composition discrepancies in different stages of a probability-based online panel; 2013; Bosnjak, M., Haas, I., Galesic, M., Kaczmirek, L., Bandilla, W., Couper, M. P.
- Web-based data collection yielded an additional response bias—but had no direct effect on outcome...; 2012; Mayr, A., Gefeller, O., Prokosch, H.-U., Pirkl, A., Froehlich, A. de Zwaan, M.
- Passive measurement of online data in Practice - A White Paper Wakoopa; 2012
- Metering mobile usage. Insights from global Arbitron mobile trends panel; 2012; Verkasalo, H.
- Is „chapterisation“ a viable alternative to traditional progress indicators ?; 2012; Spicer, R., Dowling, Z.
- Online Questionnaires: Development of ‘basic requirements’; 2012; Tries, S., Blanke, K.
- Pros and cons of Internet based User Satisfaction Surveys; 2012; Consoli, A., Matsulevits, L.
- Between demand and reality: Ensuring efficiency and quality in pretesting questionnaires; 2012; Sattelberger, S., Blanke, K.
- How to provide high data quality in online-questionnaires: Setting guidelines in design; 2012; Tries, S., Nebel, S., Blanke, K.
- WebSM Study: Survey software features overview ; 2012; Vehovar, V., Cehovin, G., Kavcic, L., Lenar, J.
- Challenges of assessing the quality of a prerecruited probability-based panel of internet users in...; 2012; Struminskaya, B., Kaczmirek, L.
- Assessing Cross-National Equivalence of Measures of Xenophobia: Evidence from Probing in Web Surveys; 2012; Behr, D., Braun, M., Kaczmirek, L.
- Comparing Ranking Techniques in Web Surveys; 2012; Blasius, J.
- Design of CAWI Instruments for Social Surveys ; 2012; Blanke, K.
- Enhancing Web Surveys With New HTML5 Input Types; 2012; Funke, F.
- The German Internet Panel: First Results from the Recruitment Phases; 2012; Blom, A. G.
- Assessing the Magnitude of Non-Consent Biases in Linked Survey and Administrative Data; 2012; Sakshaug, J. W., Kreuter, F.
- Marktforschung mit dem iPad-Panel von Axel Springer Media Impact; 2012
- Effects of Personalized Versus Generic Implementation of an Intra-Organizational Online Survey on Psychological...; 2012; Mueller, K., Straatmann, T., Hattrup, K., Jochum, M.
- Exploring New Pathways to Survey Recruitment; 2012; Bilgram, V., Stadler, D.Jawecki, G.
- Does Mode Matter? Initial Evidence from the German Longitudinal Election Study (GLES); 2012; Blumenstiel, J. E., Rossmann, J.
- Surveytainment 2.0: Why investing 10 more minutes more in constructing your questionnaire is worth considering...; 2012; Muehle, A., Tress, F., Schmidt, S., Winkler, T.
- Market research online community (MROC) versus focus group; 2012; Zuber, M.
- Data quality in MAWI and CAWI; 2012; Mavletova, A. M., Blasius, J.
- Scrutinizing Dynamics – Rolling panel waves in theory and practice; 2012; Faas, T., Blumenberg, J. N.
- Little experience with technology as a cause of nonresponse in online surveys; 2012; Struminskaya, B., Schaurer, I., Kaczmirek, L., Bandilla, W.
- Continuous large-scale volunteer web-surveys: The experience of Lohnspiegel and WageIndicator; 2012; Oez, F.
- Is Pretesting Established Among Online Survey Tool Users?; 2012
- An Evaluation of Two Non-Reactive Web Questionnaire Pretesting Methods; 2012; Lenzner, T.
- High potential for mobile Web surveys: Findings from a survey representative for German Internet users...; 2012; Funke, F., Wachenfeld, A.
- Can Social Media Research replace traditional research methods?; 2012; Faber, T., Einhorn, M., Hofmann, O., Loeffler, M.
- Bad Boy Matrix Question – Whatcha gonna do when they come for you?; 2012; Tress, F.
- Effects of Static versus Dynamic Formatting Instructions for Open-Ended Numerical Questions in Web Surveys...; 2012; Kunz, T., Fuchs, M.
- FamilyVote – Conducting online surveys with children and families; 2012; Geissler, H., Peeters, H.
- Assessing the Quality of Survey Data ; 2012; Blasius, J.
- Exploring Animated Faces Scales in Web Surveys: Drawbacks and Prospects; 2012; Emde, M., Fuchs, M.
- Reminders in Web-Based Data Collection: Increasing Response at the Price of Retention?; 2012; Goeritz, A., Crutzen, R.
- Effects of speeding on satisficing in Mixed-Mode Surveys; 2011; Bathelt, S., Bauknecht, J.
- Mixing modes in the LFS - Computer-assisted, cost effective and respondent friendly; 2011; Koerner, T., van der Valk, J.
- Establishing Cross-National Equivalence of Measures of Xenophobia: Evidence from Probing in Web Surveys...; 2011; Braun, M., Behr, D., Kaczmirek, L.